Case Study: Sun Communities boosts employee engagement with Semos Cloud

How SUN Communities Increased Employee Engagement by 175%

Sun Communities, a real estate investment trust operating more than 350 locations across the US and Ontario, needed a better way to boost employee engagement across a distributed workforce of about 4,000 team members. They wanted a modern, mobile-friendly recognition and rewards solution with single sign-on, stronger usability for employees without regular computer access, and more value from earned points.

Semos Cloud implemented a SUN-branded recognition and rewards program based on SAP Cloud Platform and integrated with SuccessFactors, going live in just 90 days. The solution automated anniversary messages and point assignments, added customized redemption options and a company catalog, and removed reward markup, delivering $76,000 in savings in the first three months; it also helped drive employee engagement up 175% and improved Glassdoor ratings from 2.9 to 4.3.

Sun Communities

Marc Farrugia

VP of HR