Case Study: Welbeck boosts patient numbers and cuts admin time with Semble

Welbeck doubles patient numbers by 50% with Semble

The customer, a private medical secretary supporting consultants at Welbeck and other London clinics, faced a significant challenge with administrative inefficiency. Her time was consumed by juggling multiple unsecure systems like OneDrive and spreadsheets for tasks, results, and bookings, which prevented her from maximizing patient attendance for her consultants. This inefficiency led her to implement Semble's all-in-one, cloud-based practice management system.

By consolidating all workflows into Semble's single platform, the medical secretary saved up to four hours per week on admin. This allowed her to focus on patient relationships and booking, which resulted in her consultants doubling the number of patients seen. New referral bookings increased from 50% to 90%, and patient satisfaction improved dramatically due to efficient follow-up reminders.

Welbeck