Case Study: eXroid improves patient communication and data reliability with Semble

How eXroid is using practice management software to grow its business

eXroid, a UK provider of electrotherapy treatment for internal haemorrhoids, needed a more reliable practice management system to support patient communications, data reporting, and compliance. Its previous software was unstable, caused patient letters and payment connectivity issues, and made it difficult to evidence clear pre-appointment information, informed consent, and aftercare guidance. eXroid switched to Semble to address these operational and clinical risks.

With Semble’s software and integrated features, eXroid gained stable functionality, secure patient data storage, better note-taking and labeling for research, and improved control over outbound communications. Semble has helped strengthen reporting and patient satisfaction while supporting growth plans, and eXroid has now treated over 3,500 patients in the UK and is aiming to double clinic capacity within 12 months.

eXroid

Michael Wilshaw

Managing Director