Case Study: Fenom Digital achieves reliable end-to-end e-commerce monitoring with Sematext

Fenom Digital - Customer Case Study

Fenom Digital, a digital transformation agency and Salesforce partner, needed a more reliable way to monitor e-commerce sites beyond simple uptime checks. They wanted to confirm that critical customer journeys were working end to end, including product pages, checkout, payment, tax, and shipping, and they turned to Sematext Synthetics with Puppeteer scripts for that deeper level of testing.

With Sematext, Fenom Digital implemented browser checks that validate full site functionality and track Web Vitals such as TTFB and LCP, along with screenshots and waterfall data for troubleshooting. The result was 24/7 confidence in site performance and immediate alerting when issues occurred, helping the team spot bottlenecks quickly while benefiting from Sematext’s transparent pricing and strong support.

Fenom Digital