Case Study: Savencia Fromage & Dairy achieves unified global customer data and rapid time-to-value with Semarchy xDM

Streamlining Global Customer Data with Semarchy MDM

Savencia Fromage & Dairy, part of the global Savencia group, faced fragmented customer data across 50 autonomous subsidiaries in 120 countries and some 180,000 customer records, with existing SAP systems hindering integration, governance and time-to-value. To address these challenges the company chose Semarchy and its xDM Master Data Management platform to centralize and govern customer data without disrupting local ERPs.

Semarchy implemented xDM with non-intrusive integration, a customer data hierarchy and intelligent deduplication, delivering rapid consolidation and governance. Within three months Semarchy xDM identified 27,000 golden records out of 180,000, dramatically reducing redundancy, improving data quality and real-time visibility, cutting manual reconciliation and operational costs, and creating a scalable, governed foundation for future AI-driven initiatives.

Savencia Fromage & Dairy