Case Study: CMA CGM achieves unified master data governance and a single source of truth with Semarchy Intelligent Data Hub

Building an All-in-One Governance Hub of GeoReferential, Business Partner, and Vessels Master Data

CMA CGM, a global shipping group with 30,000+ employees, 504 vessels and more than 1.2 million business partners across 110,000 locations, faced fragmented systems, high-volume master‑data creation (≈1,000 daily requests) and the need for a single version of the truth for geo‑referential, partner and vessel data. After evaluating options (including SAP MDG), CMA CGM engaged Semarchy and its Intelligent Data Hub (xDM) to centralize MDM and governance.

Semarchy implemented an all‑in‑one governance hub using an agile PoV approach, three‑week sprints and workflows for partner validation, deduplication, cleansing and enrichment to drive business adoption and stewardship. The Semarchy solution delivered centralized, collaborative governance and extensibility—designed to handle CMA CGM’s scale and availability requirements—and produced measurable program momentum (Semarchy reports 80% of clients have a fully functioning solution in under 10 weeks and 60% adopt multiple domains).

CMA CGM

Matthieu Augier

MDM IT Project Mgr