Case Study: LacnePostreky achieves +13% AOV with Selzee AI Gardener

LacnePostreky Empowers Gardeners with Selzee AI Gardener

LacnePostreky, a garden e-commerce store from Slovakia, faced a challenge as its growing customer base led to a surge in repetitive product inquiries, overwhelming its support team. Customers often needed guidance on selecting the right pesticides, fertilizers, or tools for their specific needs, and slow response times risked lost conversions and frustration. Selzee deployed its AI Gardener to address this issue.

The solution involved implementing an AI gardener assistant that provided personalized product recommendations and instant, context-aware support. As a result, Selzee helped LacnePostreky achieve a 98% accuracy in recommendation relevancy, provided responses 7 times faster than human agents, and increased the store's average order value by 13%.

LacnePostreky

Andrej Lazo

Chief Executive Officer