Case Study: Vehicle diagnostics company THINKCAR achieves monthly $80–90K sales and streamlined operations with Sellercloud

How Sellercloud helped Thinkcar gain insight into their business, allowing for data-driven decisions and overall company growth with Sellercloud’s reports

THINKCAR, a Los Angeles–based vehicle diagnostics technology company, was growing into online retail but relied on complex Google spreadsheets and manual email order processing, which caused orders to fall through the cracks, inaccurate SKU performance data, and poor customer service. To unify warehouse operations, inventory and sales, THINKCAR implemented Sellercloud to replace manual processes and provide integrated e‑commerce management.

Sellercloud was rolled out across warehouse operations, inventory management, order tracking, sales and customer service (including Shipbridge for shipping), automating purchase orders and providing real‑time inventory and multi‑channel order aggregation. As a result, THINKCAR’s sales jumped from roughly $80–90K per year to that level monthly, customer response time fell from days to hours, and the company added four sales associates and two customer service hires thanks to the efficiency gains delivered by Sellercloud.

THINKCAR

Peter Avelenda

Director of E-Commerce