Case Study: Global Food Manufacturer Company achieves stronger user adoption with Trace One Devex PLM by Selerant

How process industry leaders onboard Devex PLM

Selerant worked with a global food manufacturer company that was trying to improve user adoption of Trace One Devex PLM across a long-established workforce. The customer faced resistance to change, uneven understanding of why the system was being introduced, and the need to bring many functions and stakeholders into the onboarding process.

Selerant’s approach centered on executive sponsorship, early involvement of subject matter experts, strong governance, regular communication, and training tailored to different user groups using live data and real-life examples. This helped turn initial skepticism into broad interest, with teams across the business actively seeking to join the platform, process improvements being shared internally, and manual, inefficient workflows being reduced as users embraced Trace One Devex PLM.