Case Study: a global digital infrastructure provider reduces alert noise and accelerates datacenter operations with Selector

Global Digital Infrastructure Provider cuts manual alert correlation by up to 40 minutes with Selector

The customer, a global digital infrastructure provider, faced significant challenges with alert noise and fragmented monitoring across its large-scale datacenter operations. Critical events were buried in redundant notifications, forcing operators to spend excessive time manually assembling context from multiple systems before they could act. This led to slow response times, operational inconsistency, and high risk of important issues being missed. They partnered with Selector to address these issues.

Selector was deployed on-premises to unify monitoring, log, and CMDB data. The solution applied intelligent correlation and contextual enrichment to suppress alert noise and automate zero-touch incident workflows. As a result, the customer removed up to 40 minutes from manual alert correlation and 10 minutes from ticket-entry effort. Selector enabled faster triage, reduced operator burnout, and established a stronger foundation for proactive, predictive operations.

Global Digital Infrastructure Provider