Case Study: Global Hospitality Group achieves unified network visibility and reduced MTTR with Selector

Global Hospitality Group Gains Unified Network Visibility and Reduces MTTR Across Thousands of Locations with Selector

A global hospitality group operating thousands of properties faced increasing complexity within its distributed network infrastructure. Its teams struggled with fragmented visibility from numerous monitoring tools, making it difficult to prevent service disruptions that affected guest experience. They turned to Selector to consolidate visibility and streamline operations.

Selector deployed its AIOps Platform in a GKE Cloud environment to ingest and correlate telemetry from diverse data sources. This provided full-stack visibility and AI-driven root cause analysis. As a result, Selector helped dramatically reduce MTTR from hours to minutes across 24,000 devices, significantly improve service uptime, and save thousands of engineering hours annually.