Case Study: Global Healthcare Provider reduces MTTR and alert fatigue with Selector

Global Healthcare Provider Reduces MTTR and Alert Fatigue Across 500 Global Sites with Selector

A global healthcare provider faced challenges with network performance visibility and incident resolution across its vast network of 500 global sites and thousands of devices. Multiple monitoring tools created an overwhelming volume of alerts and slowed their mean-time-to-resolution. They required an enterprise-class AIOps solution from Selector to consolidate monitoring and accelerate troubleshooting.

Selector implemented its AIOps platform to unify network data from diverse sources, providing a single-pane-of-glass view. This solution enabled the customer to significantly reduce their MTTR from hours to minutes and cut alert volume by 15,000 per month through correlation. The results included improved cross-domain visibility across 8,000 devices, accelerated root cause detection, and enhanced compliance assurance.