Case Study: a global telecommunications provider accelerates root cause analysis with Selector

Global Telecommunications Leader Builds a Network Digital Twin and Accelerates Root Cause Analysis with Selector

A global telecommunications provider needed to build a comprehensive digital twin of its extensive network to improve visibility and accelerate troubleshooting. The key challenges included a lack of a unified model for predictive failure analysis and the need to perform root cause correlation across vast datasets without accessing the live production network for security reasons.

The provider deployed the Selector AIOps platform on-premises to create its digital twin, modeling over 20,000 devices. With Selector, the company could perform "what-if" simulations, leverage generative AI for insights, and use historical replay for incident forensics. The results included accelerated troubleshooting, faster network augmentation planning, and safe, non-intrusive analysis, all while processing over 3TB of data regularly.