Case Study: a national quick-service restaurant chain improves AI readiness and workforce efficiency with SEI

a national quick-service restaurant chain boosts productivity 16% with SEI

A large quick-service restaurant chain sought to integrate artificial intelligence into its operations but required clarity on where AI could deliver the most value while managing risks related to data privacy, compliance, and bias. Without a clear view of their infrastructure and capabilities, they risked making misaligned investments. They engaged SEI to conduct an AI readiness assessment.

SEI partnered with the organization to conduct a comprehensive assessment that evaluated infrastructure, workforce capabilities, and data governance. This process helped prioritize high-impact AI use cases and establish a clear strategic path forward. The results identified automation opportunities projected to save 84,000 to 329,000 hours annually, enabling a 16% productivity lift and freeing up capacity for higher-value work.