Case Study: a major medical research and treatment center achieves faster financial assistance processing with SEI

a major medical research and treatment center cuts application turnaround time by 20% with SEI

The Financial Assistance team at a major medical research and treatment center faced operational challenges with an outdated SharePoint system that exceeded its capacity, causing broken functionality and limited reporting. SEI was engaged to address these issues and migrate the process to a modern solution.

SEI implemented a modern web application with automated workflows and integrations including Adobe E-Sign, Salesforce, and Epic. This solution from SEI resulted in a 20% faster application turnaround time, increased patient satisfaction, and created a scalable, patient-centric system with customized reporting for leadership.