Case Study: a large healthcare payer recovers from a ransomware attack with SEI

a large healthcare payer coordinates 50+ crisis communications with SEI during a ransomware attack

A large healthcare payer faced a significant ransomware attack that impacted its entire organization, halting operations and threatening sensitive data. The company engaged SEI for its expertise in security, risk, and compliance to help mitigate the impact and lead the recovery of services.

SEI collaborated with the client's teams to map and execute a full service recovery while simultaneously establishing manual workarounds for critical business processes. SEI also managed over 50 stakeholder communications and conducted lessons-learned sessions to provide recommendations. As a result, the healthcare payer was able to recover from the attack, minimize operational disruption, and enhance its future security posture and resilience.