Case Study: a major North American telecommunications provider secures shared credentials with Segura MySafe

Major North American Telecommunications Provider secures shared credentials with Segura and cuts password-related risk across 18B revenue operations

The customer, a major North American telecommunications provider, faced significant security risks due to the informal sharing of credentials across its internal teams and external partners. This practice created challenges around unauthorized access, data exposure, and compliance visibility. To address this, they turned to the vendor Segura and implemented its Segura MySafe product for secure credential management.

Segura MySafe provided a centralized platform for securely managing and sharing credentials, replacing the previous informal methods. The solution enabled the company to monitor and log all credential activity, clearly showing who accessed or modified passwords and when. As a result, the company secured shared access, significantly reduced the risk of password mishandling and leaks, and gained stronger control and visibility over its credential usage without impeding operational efficiency.