Case Study: Large Brazilian Retailer achieves 90%+ reduction in incidents and outages with Segura

How Segura® helped a leading retail company reduce certificate-related incidents by over 90%, streamline certificate management, and achieve near-zero downtime

Large Brazilian Retailer, operating a widespread network of branches with a hybrid on‑premise and multi‑cloud architecture, faced significant security risk and operational interruptions from poorly managed and expired certificates across more than 5,000 assets. To tackle this, the retailer engaged Segura and deployed Segura’s Certificate Manager (senhasegura Certificate Manager) to centralize and automate certificate lifecycle management.

Segura implemented an automated, centralized solution that handles renewal and revocation, enforces issuance policies, and provides detailed auditing and reporting to improve detection and response to certificate failures. As a result, Segura’s deployment reduced incidents and outages related to expired certificates by over 90%, now manages more than 5,000 certificates in the Certificate Manager, and streamlined administration, significantly reducing management time.