Case Study: Bonservis achieves 64% higher conversions with Segmentify

Bonservis boosts conversions by 64% with Segmentify

Bonservis, a renowned online food supplier, faced the challenge of helping its diverse customer base quickly and easily locate specific products from its vast inventory. With customers ranging from individuals to HoReCa businesses, a frustrating search experience risked losing sales due to the perishable nature of its goods. To improve customer experience and increase lifetime value, Bonservis partnered with Segmentify to implement a solution focused on enhancing its on-site search functionality.

By leveraging Segmentify's technology to optimize the search box, Bonservis made product discovery significantly easier and more efficient for its users. The solution delivered impressive results, including a 64% boost in conversions and a 36% increase in add-to-basket rate. Segmentify successfully helped Bonservis turn its search function into a powerful tool for driving growth.

Bonservis