Case Study: Major Utility Company detects sewer blockages early with Seeq

Major Utility Company - Customer Case Study

Major Utility Company worked with Seeq Corporation to tackle sewerage system blockages and overflows that could release untreated waste into an estuary used for commercial oyster cultivation. Because the utility had limited sensor data and had traditionally relied on residents to report problems, it needed a way to detect issues earlier without deploying extensive new monitoring infrastructure.

Seeq Corporation implemented a wastewater pump station monitoring solution using OSI PI and PI Asset Framework data, building weekly usage profiles and asset models to flag abnormal pumping patterns in real time. The approach was deployed in under a month, helped detect blockages 13 hours before they were reported, deferred additional capital investment, and reduced the risk of sewage releases, cleanup costs, and reputational damage.