Case Study: Norvic Shipping saves 8 hours a week on email admin with Sedna

Norvic Shipping focused on voyage optimisation by saving 8 hours a week on email admin

Norvic Shipping, a leading international operator of dry bulk vessels, faced a significant challenge with managing an overwhelming volume of email. Each operator received as many as 2,000 emails daily, leading to inefficient communication, slow search capabilities, and critical messages being missed. This email management was taking valuable time away from core business needs like voyage optimization and client service, prompting them to seek a solution from Sedna.

By implementing Sedna's Stream platform, Norvic Shipping automated email prioritization with features like automatic tagging and moved to cloud-based servers. The solution provided shared inboxes for better collaboration and visibility. As a result, operators saved up to 8 hours per week on email administration, and teams worked 20% faster. This allowed them to focus on critical tasks, improving efficiency and client service.

Norvic Shipping

Majbritt Jacobsen

Head of Business Process & Applications