Case Study: Mohrbooks reduces email noise and speeds workflows with Sedna

How Mohrbooks reduced Business noise with sedna

Mohrbooks, the oldest literary agency in the German-speaking territory, faced a significant challenge with email overload. The high volume of client emails led to internal miscommunication, duplication of effort, and wasted time as teams struggled to manage and assign tasks. To combat this business noise, the company sought a new platform and ultimately chose to implement SEDNA's intelligent communication software.

The SEDNA solution transformed Mohrbooks' workflows by turning emails into intelligent data points. Key features like Auto-Tagging, Buckets, and a super-powered search function helped the agency drastically reduce internal email volume and eliminate the need for constant forwarding and CC'ing. The onboarding process, supported by SEDNA's dedicated team, was highly effective. CEO Sebastian Ritscher reported that SEDNA was a great improvement, granting his team more control over their time and significantly reducing noise, with some teams seeing email volume cut by up to 95%.

Mohrbooks

Sebastian Ritscher

Chief Executive Officer