Case Study: Healthwise achieves continuous vendor security visibility and stronger third-party risk management with SecurityScorecard

Healthwise - Customer Case Study

Healthwise, a global non-profit provider of consumer health content and patient education, faced a growing security challenge as it moved from print to digital and began handling protected health information (PHI) alongside third-party services for hosting and product delivery. Point-in-time assessments and questionnaires proved subjective and quickly outdated, so Healthwise engaged SecurityScorecard and its risk monitoring platform to gain independent, continuous visibility into the security posture of its vendors.

SecurityScorecard’s platform was integrated into Healthwise’s third‑party due diligence to provide continuous ratings, portfolio tracking, and detailed views across the platform’s ten critical security categories. Healthwise set measurable thresholds—alerts for any vendor dropping below a “B” rating and mandatory additional due diligence for incoming vendors scoring “C” or lower—allowing the team to pinpoint issues (e.g., missing SPF records), prioritize remediation, and even self-assess. As a result, SecurityScorecard delivered ongoing visibility and faster, more consistent vendor remediation so Healthwise can confidently ensure vendors protect sensitive information.

Healthwise

Matt Berther

Director of Solutions Architecture and Security