Case Study: Cadence Bank achieves continuous vendor risk monitoring and faster remediation with SecurityScorecard

Cadence Bank - Customer Case Study

Cadence Bank, a regional bank with 1,200 associates and $11 billion in assets, was challenged by growing third‑party cyber risk and a time‑consuming, point‑in‑time vendor due‑diligence process. To gain a more objective, continuous view of vendor security during procurement and oversight, Cadence Bank adopted SecurityScorecard’s security rating platform to complement SIG questionnaires, SOC reports and other documentation.

SecurityScorecard provides continuous, non‑intrusive ratings and ten‑factor reports that Cadence Bank uses to run monthly internal reviews, quarterly reviews of its top 40 critical vendors, and annual reviews of all significant vendors. The platform has improved vendor accountability (vendors that remediate show measurable score increases), enabled the bank to block contract signings until thresholds are met, and made it easy to spot degrading grades (e.g., B→C→D) for timely escalation — delivering stronger third‑party risk control and clearer reporting to executive management.

Cadence Bank

Melissa Hicks

Senior Technology Risk and Compliance Analyst