Case Study: Power Distribution Company strengthens supply chain security with SecurityScorecard

Municipal-owned Utility Fortifies Supply Chain Security

Power Distribution Company, a Canadian power distributor operating critical infrastructure, needed a better way to manage third-party risk. Its manual annual questionnaires were time-consuming, hard to track, and sometimes left gaps in visibility, while vendors were reluctant to provide detailed information and new regulatory expectations in 2025 made external verification more important. To improve vendor risk management and compliance, the company turned to SecurityScorecard and its Security Ratings and Security Questionnaires.

SecurityScorecard gave the company continuous monitoring, streamlined questionnaires, and executive-ready reporting so it could verify vendor responses against objective security ratings and track issues in real time. The company expected to improve cyber resilience, respond faster to vendor risk, and strengthen regulatory adherence by replacing self-attestations with verifiable data and clearer oversight.