Case Study: Healthcare Solutions Company reduces vendor assessment time by 96% with SecurityScorecard MAX Managed Services

Healthcare solutions company reduces vendor assessment time by 96%

Healthcare Solutions Company, a healthcare organization in the United States, struggled with an inconsistent and inefficient third-party risk management process. Its long, open-ended questionnaires and limited assessment capacity made vendor reviews take up to 1 year for a single vendor, even though it managed more than 4,000 vendors.

Healthcare Solutions Company chose SecurityScorecard’s MAX managed service to restructure its questionnaire workflow and improve supply chain cybersecurity oversight. SecurityScorecard replaced open-text responses with standardized yes/no formats, added clear follow-up logic and 2-3 week SLAs, and built a risk-based vendor prioritization model; as a result, review cycles fell from 1 year to 2 weeks and over 4,000 vendors were proactively assessed monthly.