Case Study: Productiv builds customer trust and cuts security review time with SecurityPal

Productiv cuts security review time from 20 hours to 30 minutes with SecurityPal

Productiv, a SaaS management company, faced a significant challenge in handling a high volume of complex security questionnaires, which were time-intensive and slowed down their Security and GTM teams. To address this, they partnered with vendor SecurityPal and utilized its Questionnaire Concierge service to streamline their security review workflows and improve cross-team collaboration.

SecurityPal implemented its AI-powered concierge service, which drastically reduced the time spent on each questionnaire from 20 hours to under 30 minutes for Productiv's internal team. This solution cut their security review SLA from two weeks down to 3-4 days, improving agility and building greater trust with customers. The efficiency gains allowed the security team to refocus its efforts on risk mitigation.

Productiv