Case Study: Orum accelerates security reviews and builds buyer trust with SecurityPal AI

Orum cuts security review time from 4–8 hours to minutes with SecurityPal

Orum, a sales technology company, faced challenges in scaling its security review process. Lengthy questionnaires were slowing sales cycles, and valuable engineering resources were being diverted from product development to manually handle these repetitive security and compliance requests. To address this scalability issue, Orum partnered with SecurityPal AI to leverage its Customer Assurance (CAx) suite, including the Questionnaire Concierge service.

SecurityPal AI implemented a solution that blended AI efficiency with human expertise to complete security questionnaires. This dramatically reduced the internal effort required from Orum, cutting the completion time for each questionnaire from 4-8 hours to just minutes. The results included an accelerated sales cycle, the elimination of engineering distractions, and the ability to handle peak volumes of dozens of questionnaires without burnout. SecurityPal AI enabled Orum to build deeper trust with enterprise buyers and present a more mature security posture.

Orum