Case Study: Airtable achieves faster security questionnaire turnaround with SecurityPal

Airtable cuts security questionnaire turnaround to 2 days with SecurityPal

Airtable, a leading no-code application platform, faced the challenge of managing a high volume of repetitive and time-consuming security questionnaires with its lean compliance team. This influx, especially acute at the end of each quarter, created bottlenecks and detracted from higher-value initiatives. To address this, Airtable partnered with SecurityPal and used its Questionnaire Concierge service to offload this mundane work and ensure accurate responses.

By implementing SecurityPal's solution, which leverages human analysts for nuanced questions, Airtable dramatically streamlined its workflow. The vendor achieved an average turnaround time of just two days per questionnaire and a 91% average completion rate. This efficiency freed Airtable's compliance team to focus on strategic initiatives like process maturity and compliance certifications, ultimately accelerating sales cycles and maximizing the impact of its limited resources.

Airtable