Case Study: M&T Bank boosts PCI compliance and merchant awareness with SecurityMetrics

M&T Bank boosts PCI compliance from 2% to 44% with SecurityMetrics

M&T Bank, a bank holding company, struggled for years to increase PCI compliance among its merchants, with rates stuck at only 2%. Their primary challenge was educating merchants about the need for compliance beyond simply using bank-provided terminals. To address this, M&T Bank partnered with the vendor SecurityMetrics and its PCI compliance program.

SecurityMetrics implemented a solution that simplified the enrollment process through consistent merchant education and communication. This included providing free policy templates and educational resources like newsletters. As a result of working with SecurityMetrics, M&T Bank dramatically increased its merchant PCI compliance rate from 2% to 44%.

M&T Bank