Case Study: Livingston County achieves increased cybersecurity awareness and reduced IT incidents with Security Mentor

Livingston County Reversed Negative Security Awareness Training Trend into a Security Win with Security Mentor

Livingston County faced a failing security awareness program after employees routinely rushed through training and participation declined. CIO Richard Malewicz led a committee to find a more engaging solution and selected Security Mentor’s Security Awareness Training—brief, interactive lessons designed to drive real behavior change.

Security Mentor’s proof-of-concept won over staff, and after rollout participation jumped to an all-time high and has stayed elevated. The interactive training produced measurable behavior shifts, a significant decrease in IT/help-desk tickets related to cybersecurity incidents, and time and cost savings that Malewicz says nearly pay for the program—demonstrating Security Mentor’s impact on the County’s cyber readiness.

Livingston County

Richard Malewicz

Chief Information Officer