Case Study: Superior Credit Union achieves 24x7 proactive security and cost-effective SOC capabilities with Secureworks Taegis ManagedXDR

Superior Credit Union Relies on Taegis™ ManagedXDR for Proactive Security

Superior Credit Union, a not‑for‑profit financial cooperative serving more than 90,000 members across 22 branches in Western Ohio with over $1 billion in assets, faced a growing cybersecurity gap as its operations expanded. To scale expertise and improve threat detection and response, Superior Credit Union engaged Secureworks and adopted Taegis™ ManagedXDR for a more holistic, around‑the‑clock security posture.

Secureworks implemented Taegis™ ManagedXDR — combining AI‑driven Taegis XDR with Secureworks’ analyst-led ManagedXDR service — to deliver 24x7 monitoring across endpoints, networks and cloud, proactive threat hunting, and integration of existing security tools. The service detected suspicious activity and alerted staff within 15 minutes (instead of potentially months), helped avoid the cost and complexity of building an internal SOC (the CIO estimated hiring 6–8 people and hundreds of thousands in setup), and delivered measurable improvements in response time, risk reduction, and operational confidence.

Superior Credit Union

Brian Grime

Chief Information Officer