Case Study: Ricoh achieves AI-driven threat detection and cloud security with Secureworks Taegis XDR

Ricoh manages an environment of constant change with intelligent, end-to-end security solutions from Secureworks

Ricoh USA, Inc., a global Technology & Services Provider with 18,000+ employees, needed to secure a highly mobile workforce, accelerate a safe move to the cloud, and separate real threats from overwhelming noise. To meet those challenges during its digital transformation, Ricoh partnered with Secureworks and adopted services including managed security services, Cloud Assessment, Incident Response, and Secureworks Taegis XDR/ManagedXDR.

Secureworks delivered 24x7 monitored and managed services, incident response capabilities, a cloud assessment, and AI-driven Taegis XDR to consolidate data and detect advanced threats. As a result, Secureworks improved Ricoh’s cross-enterprise visibility, increased the efficiency and focus of its internal security team, reduced time spent chasing false positives, and surfaced threats that previously went undetected.

Ricoh

David Levine

Vice President Corporate & Information Security, CSO