Case Study: Owens & Minor achieves secure protection of customer data and healthcare logistics transformation with SecureWorks

Owens & Minor - Customer Case Study

Owens & Minor, a leading U.S. healthcare distributor transforming into an international healthcare logistics and supply‑chain company, faced the need to realign its IT strategy to support a new business model, improve data analytics, enhance security, and enable greater mobility. To address these challenges the company turned to Dell Services, leveraging offerings such as Dell Cloud Services, Dell Managed Services and Dell SecureWorks to modernize its infrastructure.

Dell Services implemented a Dell‑managed cloud and managed‑services architecture, integrated mobility tools and Oracle applications, and provided 24x7 security and support through SecureWorks. As a result, Owens & Minor preserved same‑day delivery to 4,000 healthcare providers, unlocked roughly $50 million in technology investments funded largely by delivery‑cost efficiencies, expanded offerings (on‑site stocking and custom procedure kits), and improved data visibility and security through Dell Services.

Owens & Minor

Rick Mears

CIO and Senior Vice President