Case Study: National Restaurant Franchisor Systematically eliminates high-risk vulnerabilities with SecureWorks

National Restaurant Franchisor Systematically - Customer Case Study

NATIONAL RESTAURANT FRANCHISOR, a U.S. restaurant chain with thousands of outlets and hundreds of millions in annual advertising and R&D spending, faced growing cyber threats, high‑risk vulnerabilities, inconsistent security governance, and gaps in vendor, patch and incident‑management practices. To assess and harden its defenses it engaged SecureWorks’ Security and Risk Consulting team and deployed SecureWorks offerings, including Security Architecture Assessment, Vulnerability Management Assessment, Advanced Penetration Testing and an Incident Management Retainer.

SecureWorks performed a comprehensive, NIST‑aligned assessment and then implemented managed security services to remediate findings, eliminate high‑risk vulnerabilities and introduce 24x7 deep‑packet monitoring and layered, defense‑in‑depth controls. As a result of SecureWorks’ work the company accelerated the maturity of its information security program, increased security awareness among employees and executives, boosted franchisee trust, and significantly reduced its exposure to cyberattacks while protecting customer and employee data and the brand.