Case Study: National 9/11 Memorial & Museum achieves 24/7 threat protection and strengthened cyber resiliency with Secureworks Taegis ManagedXDR

National 9/11 Memorial & Museum Fortifies Cyber Resiliency with Secureworks Taegis

The National 9/11 Memorial & Museum, a high‑profile nonprofit in New York City that hosts thousands of visitors and dignitaries, faced persistent targeting by threat actors and needed around‑the‑clock security despite a small internal IT team. To strengthen its defenses, the Museum partnered with Secureworks and implemented the Taegis ManagedXDR platform and associated Taegis services.

Secureworks deployed Taegis ManagedXDR, Taegis ManagedXDR Elite, Taegis iSensor and continuous threat hunting to provide 24/7 monitoring, SOC analyst access within 90 seconds, bi‑weekly hunting sessions, one year of telemetry retention and proactive testing. The Secureworks solution augmented the Museum’s in‑house resources, increased visibility and cyber resiliency, reduced breach risk, and sustained protection through the pandemic while improving the organization’s posture for insurer and stakeholder discussions.

National 9/11 Memorial & Museum

Steve Hey

Senior Vice President of Information Technology, Infrastructure, and Operations