Case Study: Miller Welding & Machine Company achieves 24x7 protection and prevents costly downtime with SecureWorks

Miller Welding & Machine Company - Customer Case Study

Miller Welding & Machine Company, a U.S. metal fabricator with roughly 400 employees, faced a crippling CryptoLocker malware attack that halted operations for 48 hours and cost the company more than $100,000 while threatening just‑in‑time customer deliveries. To prevent a repeat, Miller turned to SecureWorks and its managed security offerings, including SecureWorks Managed iSensor Intrusion Prevention Service and SecureWorks Advanced Endpoint Threat Detection.

SecureWorks deployed iSensor devices outside each plant firewall and rolled out AETD across endpoints, providing 24x7 monitoring from its Counter Threat Operations Center, real‑time traffic inspection, and rapid alerts. As a result, Miller gained far greater visibility into threats, was able to isolate infected devices quickly, and contained two incidents that could have caused major disruptions — restoring confidence in on‑time deliveries and materially reducing the risk of costly downtime.

Miller Welding & Machine Company

Eric Miller

Vice President