Case Study: Hyde Housing elevates security posture and reduces cyber risk with Secureworks Taegis ManagedXDR

Hyde Housing Elevates Security Posture With Secureworks Mdr

Hyde Housing, a UK real estate provider with about 1,300 employees, struggled with a reactive third‑party SOC that offered little visibility or access to investigation data—forcing its small in‑house team to run incident response themselves (notably during Log4J). To address limited telemetry, slow notifications, and lack of cross‑environment monitoring, Hyde Housing selected Secureworks and its Taegis ManagedXDR service.

Secureworks implemented Taegis ManagedXDR to deliver 24/7 detection, investigation and response via a transparent Taegis XDR platform, with live SOC analyst access within 90 seconds, one year of raw telemetry retention, and monthly threat hunting. The result was immediate visibility across on‑prem, cloud and SaaS sources, faster investigations supported by Secureworks analysts, reduced risk and cost (by extending internal capabilities rather than hiring), and measurable improvements in security metrics and responsiveness.

Hyde Housing

Mantas Marcinkevicius

IT Security Manager