Case Study: Global Healthcare Company achieves accelerated security transformation with Secureworks Taegis MDR

GHC Accelerates Security Transformation with Secureworks

Global Healthcare Company (GHC), a rapidly growing health and beauty retailer in Saudi Arabia with 120 stores and a wholesale division, needed to transform its cybersecurity posture to support growth. CTO Majed Shahin sought a comprehensive managed security solution to augment the in‑house team, enable continuous threat monitoring, detection and response across endpoints, network, cloud and business apps, and bring impactful threat intelligence — a challenge GHC addressed with Secureworks’ Taegis MDR.

Secureworks deployed Taegis MDR to provide 24/7 monitoring, advanced analytics and automation, proactive monthly threat hunting, unlimited incident response and one year of raw telemetry storage, integrating with GHC’s firewalls, anti‑virus and other controls. The engagement gave GHC faster, more accurate detection with automated response capabilities, reduced noise for the security team, seamless collaboration via Taegis (including SOC live chat within 90 seconds), and greater resiliency and peace of mind across its entire technology stack.

Global Healthcare Company

Majed Shahin

Chief Technology Officer