Case Study: Sansan achieves superior threat detection and efficient incident response with Secureworks Taegis XDR/MDR

Company turns to Secureworks Taegis XDR and Taegis MDR for comprehensive monitoring and detection of threats

Sansan, Inc., a Tokyo-based digital transformation services provider (Sansan, Bill One, Contract One, Eight), needed stronger, holistic threat detection to protect large volumes of sensitive customer data without disrupting employee experience. Facing increasingly sophisticated attacks and limits of point products like EDR and SIEM, Sansan chose Secureworks’ Taegis XDR platform and the Taegis MDR managed detection and response service to improve detection and reduce operational burden.

Secureworks implemented Taegis XDR/Taegis MDR across roughly 3,000 endpoints plus IaaS/SaaS logs (AWS, Okta, Azure AD), with log ingestion taking about a week and evaluation around a month. By combining Taegis for routine monitoring with SIEM for deep investigations and leveraging Secureworks analysts to triage alerts, Sansan achieved faster initial response, fewer false positives, continuous threat-intel updates, detection of unauthorized ID use, and scalable monitoring without increasing alert workload.

Sansan

Kenta Sato

CSIRT Group/Information Security Management Group