Case Study: Top US Research University improves secure Wi‑Fi onboarding with SecureW2

University Heightens Network Security With 802.1X

A top US research university faced significant challenges with its Wi-Fi deployment. After implementing a WPA2-Enterprise network with PEAP-GTC authentication, they discovered Windows devices, which made up 60% of their user base, could not natively connect. This led to widespread user frustration and an overwhelming number of IT support tickets. To solve this, the university worked with vendor SecureW2.

SecureW2 implemented its JoinNow MultiOS solution to automate and simplify the device onboarding process. This allowed users to connect their personal devices to the secure network with minimal effort, automatically configuring settings and installing certificates. As a result, the university saw a measurable decrease in support tickets, saving the IT center valuable time and resources while maintaining a high level of network security.