Case Study: a leading private university achieves passwordless smart card authentication with SecureW2

Private University Graduates to Certificate-Based Authentication with Smart Cards

A leading private university faced significant IT operational challenges, with its support staff losing productivity due to constantly entering credentials on different devices to resolve tickets. They wanted to implement certificate-based authentication using smart cards for their IT team and sought to modernize their on-premise AD CS and RADIUS infrastructure. The university partnered with SecureW2 to find a cloud-based solution that would reduce management overhead.

SecureW2 implemented its cloud-managed PKI and Cloud RADIUS solutions to replace the university's on-premise infrastructure, alongside their Smart Card Management System and JoinNow MultiOS for onboarding. This allowed IT staff to authenticate instantly on any desktop using a smart card and PIN, drastically streamlining the support process. As a result, SecureW2's solution saved the IT department considerable time on each ticket and prepared the university for future certificate deployment to student devices.