Case Study: a private K-12 school in Australia cuts support tickets and simplifies secure 802.1X access with SecureW2

K-12 Private School in Australia cuts support tickets by 60% with SecureW2

A private K-12 school in Australia faced the challenge of securing its network, which required integration with its Azure/Intune environment, simplifying student onboarding, and providing safe guest access. The head of IT, Mitchell, sought a certificate-backed cloud solution from SecureW2 to eliminate password resets and protect confidential data without requiring complex actions from its users.

SecureW2 implemented its solution, leveraging Intune for automatic certificate deployment via SCEP to all 1500 managed devices. Their Cloud RADIUS server provided secure, role-based access control and Dynamic VLAN assignment, while JoinNow NetAuth enabled simple guest access. As a result, the school cut its support tickets by 60%, significantly improved its security posture, and freed its IT team to focus on more pressing matters.