Case Study: Canadian University secures BYOD onboarding and reduces help desk load with SecureW2 JoinNow

Canadian University Embraces BYOD Onboarding to Deploy Security at Scale

A North American university with over 30,000 students and 3,000 staff faced significant security challenges from improperly onboarded BYOD devices, which left its network vulnerable to man-in-the-middle and credential theft attacks. Their manual device configuration process was cumbersome and led to an influx of IT support tickets. The university partnered with SecureW2 and implemented its JoinNow solution to automate and secure the onboarding process.

By integrating SecureW2's JoinNow into its web portal, the university automatically configured devices with the proper WPA2-Enterprise settings and trusted certificates, eliminating user error. The solution provided sophisticated reporting and did not require Java. This resulted in an immediate increase in correctly configured devices and a significant reduction in help desk calls, saving the IT team valuable time and resources while greatly enhancing network security.