Case Study: InterAct Public Safety achieves CJIS compliance and scalable hosting with Secure-24

InterAct Gains Efficiencies, Meets Compliance Requirements

InterAct Public Safety, a provider of software for law enforcement and judicial agencies, faced the challenge of needing a highly secure, scalable, and compliant infrastructure to host its mission-critical application. Their legacy systems were outdated, and they required a robust solution to meet the stringent FBI Criminal Justice Information Services (CJIS) Security Policy. They partnered with managed hosting provider Secure-24 to deploy their InterAct Online RMS software as a service.

Secure-24 hosted the application in a secure private cloud environment, providing the necessary scalability and reliability. Crucially, Secure-24 worked directly with InterAct to pass a rigorous onsite CJIS audit, which included conducting FBI background checks on its engineers. This achievement ensured full compliance, allowing InterAct Public Safety to retain existing customers, add new agencies to its client list, and significantly reduce operational costs for its public sector customers through the scalable cloud model.

InterAct Public Safety

Mike McGarry

Senior Vice President and General Manager