Case Study: Medecision achieves proactive certificate management and avoids outages with Sectigo

Medecision - Customer Case Study

Medecision, a provider of SaaS technology for healthcare, faced significant risk from manually managing hundreds of TLS certificates with spreadsheets. This lack of visibility and automation created constant stress and the threat of unexpected outages, which could impact client healthcare services and result in financial penalties. To solve this, they turned to the Sectigo Certificate Manager platform from vendor Sectigo.

By implementing Sectigo Certificate Manager, Medecision automated certificate discovery and lifecycle management, identifying previously unknown and non-compliant certificates in their environment. The solution provided daily scans and automatic renewal alerts, eliminating the risk of certificate-based outages. Since going live with Sectigo, Medecision has experienced zero unscheduled downtime due to certificate expirations, ensuring smooth client operations and allowing the team to work proactively with confidence.

Medecision

David Lundy

Vice President, Client Success