Case Study: RTX Corporation achieves unified passwordless MFA and streamlined onboarding with Secret Double Octopus

RTX Corporation Adopts Unified Passwordless MFA to Uplevel User Authentication and IT Agilit

RTX Corporation, a global aerospace and defense manufacturer with 180K+ employees, needed a passwordless MFA solution to protect sensitive data, improve end-user authentication UX, integrate with Active Directory, support Windows and Mac, and lower help‑desk password reset costs. After evaluating many vendors, RTX selected Secret Double Octopus’s Octopus Authenticator Platform (Octopus Enterprise Edition) to deliver a unified passwordless experience across its autonomous business units.

Secret Double Octopus deployed Octopus Enterprise—using features like Password Rotation, Secret Sharing, strong offline desktop MFA via Bluetooth, and AD lifecycle integration—to streamline onboarding and standardize authentication. The rollout scaled to cover more than 150K employees, delivering a unified passwordless MFA across business groups, easier self-onboarding, a markedly improved user experience, and measurable reductions in Help Desk password resets and related costs.

RTX Corporation