Case Study: T&H Realty reduces admin and boosts renters insurance compliance with Second Nature

T&H Realty adds benefits without adding extra work

T&H Realty, a third-party property management firm, faced significant administrative challenges and risk while trying to mandate renters insurance for their 1200 properties. Manually tracking and verifying each resident's unique policy was an administrative nightmare, resulting in low compliance rates and costing the company a substantial amount of staff time. They turned to Second Nature for a solution to this problem.

By implementing Second Nature's Resident Benefits Package (RBP), T&H Realty was able to offer a master renters insurance policy along with other benefits. This fully-managed solution eliminated the manual work for their staff. The results were highly positive: renters insurance compliance reached 100%, administrative workload was reduced by 25 hours per month, and company revenue increased by 12%. Second Nature provided a package that was loved by property owners, residents, and staff alike.

T&H Realty

Jeremy Tallman

Chief Executive Officer