Case Study: Loop achieves self-serve analytics and faster data discovery with Secoda

How Loop Returns streamlined data onboarding and scaled its data team

Loop, the return management platform, was growing quickly and its data team expanded from three to sixteen people in two years. As the team scaled, it struggled with knowledge silos, inefficient onboarding, and a lack of a centralized way to manage and understand data assets, so it turned to Secoda to improve data onboarding, access, and governance.

Secoda gave Loop a central repository for documentation, catalogs, and knowledge sharing across sources like Looker, Hex, Snowflake, Shopify, and CRM data. The team reported a 50% reduction in data discovery time, 100% documentation coverage for frequently used data assets, and 145% growth in active users, while also improving onboarding and reducing async questions and meetings.

Loop

Eduardo Santos

Director of Data and Analytics