Case Study: IDFC First Bank achieves automated PII protection and regulatory compliance with Seclore

IDFC First Bank automatically secures customer data beyond the perimeter with a custom Seclore integration

IDFC First Bank, a leading universal bank in India, needed to strengthen security around customer PII that moved to a third‑party validation agency to meet strict regulatory requirements. To do this without disrupting onboarding workflows, the bank implemented a custom integration using Seclore SDKs and APIs to embed Enterprise Digital Rights Management (EDRM) into its proprietary document management system.

Using Seclore’s Policy Server, automatic file protection is applied on upload, authorized agency users access files through a secure viewer, and granular controls (including the Access Right Adapter) let the bank manage permissions and metadata centrally. The Seclore integration protected 1.5M+ PII documents, supports 200+ monthly active users, enabled compliance and audit readiness, and reduced integration costs by avoiding a full in‑house API build.

IDFC First Bank